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About Us
Our Program
SERIES EXPERIENCES
INCENTIVE EXPERIENCES
CHARTER SERVICES
CRUISE SERVICES
CURATED EXPERIENCES
Our Standard
Our Ambition

Our Exclusive Offer

Our Multi-destination Journeys

Operational Capability Across Diverse Journeys, Smileviet’s operational capability has been shaped through years of hands-on experience. Smileviet operates confidently across multiple program types, from Series Tours and Incentive Groups to Charter Flights, Cruise Operations, and Special-Interest Journeys.

Stable Quality · Consistent Service · Refreshing Experiences

Tour Series Experiences

Programs are operated with flexible departures either on fixed schedules or tailored to partner needs allowing better planning, control, and operational stability.

Each journey is continuously refreshed.

Beyond the core program structure, Smileviet introduces meaningful, from hands-on Vietnamese culinary activities to dynamic city explorations by train, Jeep, or Vespa designed to deepen engagement and leave a distinct impression of the destination.

Programs Design

Program Capabilities & Experience

Series Tours are recognised for their stable service quality and consistently positive traveller feedback, with long-standing experience in long-haul markets, Smileviet has successfully operated series tours across Vietnam and Indochina.

Internationally Recognised Programs

Hanoi – Halong 5D4N Tour - International Golden Tourism Award.

Danang – Hoi An 5D4N Tour received an international award

Stable Quality · Consistent Service · Refreshing Experiences

Incentive Experiences

Programs Design

Smileviet designs and delivers Incentive programs as fully integrated experiences. Programs are built around each organisation’s objectives aligning destination experiences with corporate goals, brand culture, and participant motivation.

Incentive experiences are further tailored for diverse industries.

Smileviet coordinates end-to-end services including accommodation, transportation, dining, local experiences, gala dinners, and large-scale event production, working closely with a trusted network of destination partners.









Special and premium requests are handled with care and precision from dietary arrangements and Michelin-equipped transportation to VIP services and fully customised program elements

Smileviet designs and delivers Incentive programs as fully integrated experiences. Programs are built around each organisation’s objectives aligning destination experiences with corporate goals, brand culture, and participant motivation.

Incentive experiences are further tailored for diverse industries.

Smileviet coordinates end-to-end services including accommodation, transportation, dining, local experiences, gala dinners, and large-scale event production, working closely with a trusted network of destination partners.









Special and premium requests are handled with care and precision from dietary arrangements and Michelin-equipped transportation to VIP services and fully customized program elements.

Program Capabilities & Experience

Smileviet has demonstrated strong capability in managing
large-scale and high-complexity Incentive programs in 2024

Incentive programs have been delivered across sectors including

Insurance and financial consulting, with recognition and award-focused journeys.

Automotive, combining training and regional network engagement

Healthcare and wellness, integrating product training and
wellbeing experiences

Education, with exchange, learning, and experiential programs for students and educators

Smileviet has demonstrated strong capability in managing large-scale and high-complexity Incentive programs in 2024.

Incentive programs have been delivered across sectors including.

Insurance and financial consulting, with recognition and award-focused journeys.

Automotive, combining training and regional network engagement.

Healthcare and wellness, integrating product training and wellbeing experiences.

Education, with exchange, learning, and experiential programs for students and educators.

Stable Quality · Consistent Service · Refreshing Experiences

Charter Services

Programs Design

Smileviet provides end-to-end ground handling and operational coordination for charter flights, ensuring smooth execution for large passenger volumes within tight timelines.



Operations are carried out in close coordination with airlines and airport authorities, optimizing procedures to ensure accuracy, efficiency, and on-time performance throughout the charter process.

Smileviet is experienced in managing large arrivals and departures, including passenger grouping, arrival flow control

Program Capabilities & Experience

Smileviet has built solid, hands-on experience in operating charter flights on a recurring basis, demonstrating reliability in managing high passenger volumes and complex ground logistics.

Charter partners value SmileViet’s ability to maintain service quality and operational calm,

Smileviet has built solid, hands-on experience in operating charter flights on a recurring basis, demonstrating reliability in managing high passenger volumes and complex ground logistics.

Charter partners value Smileviet’s ability to maintain service quality and operational calm.

Stable Quality · Consistent Service · Refreshing Experiences

Cruise Experiences

Programs Design

International Cruise

Smileviet offers full ground handling and shore excursion coordination for international cruise calls across Vietnam’s major ports, including Halong (Tuan Chau), Chan May (Hue), Tien Sa (Danang), Cam Ranh (Khanh Hoa), and Phu My (Ho Chi Minh City).

With deep familiarity in immigration, port regulations, and maritime procedures, operations are executed with precision, ensuring smooth clearance, strict schedule control, and consistent service quality.

Halong Bay Cruise Experiences
(Overnight & Day Dining Cruises)

In Halong Bay, Smileviet curates both overnight cruises and day cruising with dining experiences, working closely with established cruise partners.

Programs are designed to balance scenery, movement, onboard comfort, and shore activities, allowing guests to experience the bay at a natural and unhurried pace.

River Cruise Experiences

Smileviet designs river cruise experiences along the Saigon River and the Mekong River, offering a different perspective on Vietnam through water-based travel.

From short urban river cruises in Ho Chi Minh City to multi-day Mekong journeys connecting river life, culture, and landscapes, each program is carefully paced and thoughtfully curated.

Discover the soul of the Mekong Delta with our curated river journeys from Ho Chi Minh City. A full-day escape to the charming riverside life of Cai Be and My Tho; or an immersive 2-day journey extending to Can Tho and the vibrant Cai Rang Floating Market; or even a multi-day expedition that follows the river's flow upstream into Cambodia, connecting the cultures of the Lower Mekong.

Program Capabilities & Experience

Smileviet provides comprehensive cruise-related services across Vietnam. Across all cruise formats, Smileviet maintains operational flexibility while respecting the discipline of cruise schedules.

Whether for brief port calls, overnight bay cruises, or extended river journeys, programs are executed with calm coordination, precise timing, and a consistent focus on guest experience.

Stable Quality · Consistent Service · Refreshing Experiences

Curated Experience Programs

Programs Design

Smileviet curates journeys for travellers with distinct interests, where the depth of the experience is considered just as important as the precision behind its operation.

Culinary & Michelin-Focused Experiences

Programs are designed as immersive journeys into local culture and taste.From carefully selected food routes and dining experiences to direct collaboration with Michelin-recognised restaurants,

Golf Experiences

Golf programs are operated with international-level logistics and timing discipline. Smileviet works with leading golf courses across Vietnam, designing itineraries that balance play, travel flow, and landscape appreciation.

Plant-Based & Vegetarian Journeys

These programs demand meticulous attention to detail from ingredient sourcing to preparation methods, Menus are seasonally curated using local produce, with close coordination with restaurants to ensure authenticity,

Media, KOL & Travel Creator Programs

Smileviet designs experience-led itineraries for storytelling and production,optimised for visual quality, narrative flow, and filming efficiency.Local stories and destination identity are seamlessly integrated to support authentic, meaningful media content.

Program Capabilities & Experience

Smileviet is valued for its ability to translate niche interests into cohesive journeys, while maintaining control over timing, quality, and operational flow.

Across culinary, golf, wellness, and media-focused programs, experiences remain authentic, precise, and carefully managed

No request is too great and no detail too small. To begin planning your year of adventures, contact our multi-lingual reservations team or check availability.

Contact our reservations team

Follow us on social media

No request is too great and no detail too small. To begin planning your year of adventures, contact our multi-lingual reservations team or check availability.

Contact our reservations team

Follow us on social media